The defect: the affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the initial brake booster shield installation was performed properly.
The hazards: if the brake booster shield was not installed properly, the vehicle’s braking ability may be reduced, increasing the risk of a crash.
- 2011-2014 Dodge Durango
- 2011-2014 Jeep Grand Cherokee
Number of vehicles affected: 646,394 (United States figure).
The fix: FCA will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall is expected to begin November 7th, 2017.
Owners should: customers looking to find out if their vehicle is included in this Dodge Durango recall and Jeep Grand Cherokee recall should visit recalls.mopar.com and enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Fiat Chrysler customer service with questions by using the following information.
- FCA Customer Care: 1-800-853-1403
- FCA Recall Number: T59
- NHTSA Toll Free: 1-888-327-4236 (TTY 1-800-424-9153)
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Campaign Number: 17V572000