Fiat Chrysler Automobiles is recalling some units of the 2015-2017 Ram ProMaster City over incorrect information on the tire placard.
The defect: affected vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or “None” designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”
The hazards: the incorrect tire placard can cause the operator to exceed the vehicle’s weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Affected vehicles: 2015-2017 Ram ProMaster City
Number of vehicles affected: 11,291 (United States figure).
The fix: FCA will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall is expected to begin November 15th, 2017.
Owners should: customers looking to find out if their vehicle is included in this Ram ProMaster City recall should visit recalls.mopar.com and enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Fiat Chrysler customer service with questions by using the following information.
- FCA Customer Care: 1-800-853-1403
- FCA Recall Number: T62
- NHTSA Toll Free: 1-888-327-4236 (TTY 1-800-424-9153)
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Campaign Number: 17V601000