Fiat Chrysler Automobiles is recalling some units of the 2017 Jeep Compass over an issue with the user’s manual, which provides incorrect instructions on jump starting the vehicle.
The defect: affected vehicles have User’s Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
The hazards: if a customer follows the user’s guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Affected vehicles: certain 2017 Jeep Compass vehicles.
Number of vehicles affected: 12,989 (United States figure).
The fix: Jeep parent company Fiat Chrysler Automobiles will notify owners and will replace the User’s Guides with a corrected version, free of charge. The recall is expected to begin August 21, 2017.
Owners should: customers looking to find out if their vehicle is included in this Jeep Compass recall should visit recalls.mopar.com and enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Fiat Chrysler customer service with questions by using the following information.
- FCA Customer Care: 1-800-853-1403
- FCA Recall Number: T46
- NHTSA Toll Free: 1-888-327-4236 (TTY 1-800-424-9153)
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Campaign Number: 17V433000