Fiat Chrysler Automobiles has announced it will recall certain 2007-2013 model year Ram Heavy Duty pickup trucks due to a fault with the vehicles’ alternators.
FCA says it knows of one injury possible related to the fault but no deaths or crashes, and that the recall was prompted by investigating fleet-vehicle performance.
The defect: alternators from a supplier have diodes that may erode prematurely if they reach maximum amperage or hot temperatures. The automaker says those issues are more common in trucks used heavily, such as those that operate in fleets.
The hazards: the alternators may short-circuit, which would subsequently caused the engine to stall and/or start a fire.
- 2007-2013 model year Ram 2500, 3500, 4500 and 5500 Heavy Duty Chassis Cab trucks
- 2011-2014 Dodge Charger Pursuit
Number of vehicles affected: 74,833 vehicles, of which:
- 63,534 are in the United States
- 10,077 are in Canada
- 1,088 are in Mexico
- 134 are outside the NAFTA region
The fix: FCA will replace the defective alternators.
Owners should: customers looking to find out if their vehicle is included in this Ram recall should visit recalls.mopar.com and enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Fiat Chrysler customer service with questions by using the following information.
- FCA Customer Care: 1-800-853-1403
- FCA Recall Number: S68
- NHTSA Toll Free: 1-888-327-4236 (TTY 1-800-424-9153)
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Campaign Number: 16V739000