Fiat Chrysler Automobiles (FCA) is recalling about 32,000 2016 Jeep Grand Cherokees over an issue that could render the vehicle disabled in traffic.
The defect: the brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
The hazards: if the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Affected vehicles: 2016 Jeep Grand Cherokee manufactured May 15, 2015 to February 19, 2016.
Number of vehicles affected: 32,267 (United States figure).
The fix: Fiat Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall is expected to begin on May 27th, 2016.
Owners should: customers looking to find out if their vehicle is included in this Jeep Grand Cherokee recall should visit recalls.mopar.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Jeep customer service with questions by using the following information.
- Fiat Chrysler Automobiles Customer Care: 1-800-853-1403
- Jeep Customer Service: 1-877-426-5337
- Chrysler Recall Number: S28
- NHTSA Toll Free: 1-888-327-4236 (TTY 1-800-424-9153)
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Campaign Number: 16V249000