Fiat Chrysler is recalling certain 2015 model year Ram ProMaster vans over an issue with the ignition switch that could result in the loss of functionality of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster.
The problem: affected vehicles have an ignition switch that may experience an intermittent loss of electrical contact.
The hazard: an intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Affected vehicles: 2015 Ram ProMaster vans manufactured between October 1st, 2014 and June 17th, 2015.
Number of vehicles affected: 16,114 (United States figure).
The fix: Fiat Chrysler will notify owners and dealers will replace the ignition switch contact holder block, free of charge. The manufacturer has not yet provided a notification schedule.
Owners should: customers looking to find out if their vehicle is included in this Ram recall should visit recalls.mopar.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs.
Owners can also contact Fiat Chrysler customer service with questions by using the following information.
- Fiat Chrysler Customer Service: 1-800-853-1403
- Fiat Chrysler Recall Number: R64
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V799000